Building administrative secretarial capabilities

COURSE DESCRIPTION

Secretarial progress has played an important and vital role in administrative work organizations of different sizes and activities and contributes to helping decision-makers in enterprises to bear their burdens until establishments achieve their goals, and therefore officials in administrative organizations are keen to take care in selecting employees in secretarial departments with great care, because the secretary contributes an effective contribution To improve the image of the facility in front of clients, and this training will help the trainees in identifying the characteristics and characteristics that must be available in the one who occupies secretarial positions, as well as in determining the tasks and duties performed by the secretary within the facility.

Target group

• Personnel in different positions in the office management sectors
• Administrative aid and executive secretarial.
• Workers wishing to excel in administrative and office work.
• Those wishing to obtain office jobs.
• Wishing to obtain a secretarial position.

What will you learn:

• The concept of secretarial.
• Ingredients for a successful secretary and office manager.
• Skills that must be provided in the secretariat.
• Responsibilities of the secretary and office manager.
• Secretarial roles.
• Effective communication.
• Skills in dealing with managers and colleagues.
• Useful skills for secretarial.
• Dealing with work stress.
• Dealing with problems.
• Writing reports.

Certificates

• A certificate certified by Aurora Sweden and registered with the Swedish government
• Aurora attendance certificate for the given course